Privacy policy

Introduction
At KB Equestrian, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services. We are committed to respecting your rights and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data We Collect
We collect the following types of personal information:

  • Name and contact details (email, phone number, postal address)

  • Information you provide when booking services or contacting us via forms or email

  • Any other information you voluntarily provide during our communications

How We Use Your Data
Your data is used for the following purposes:

  • To manage and deliver our equine rehabilitation services

  • To communicate with you regarding bookings, appointments, and service updates

  • To respond to your inquiries and provide customer support

  • To send occasional newsletters or marketing communications, only with your consent

Legal Basis for Processing
We process your personal data based on:

  • Your consent (e.g., marketing communications)

  • The necessity of processing for the performance of a contract (e.g., booking services)

  • Compliance with legal obligations

Data Sharing
We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who assist us in operating our business, such as:

  • Website hosting providers (e.g., Squarespace)

  • Email and communication platforms
    These providers are contractually obliged to keep your data confidential and secure.

Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and access controls.

Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements. When no longer needed, your data will be securely deleted.

Your Rights
Under applicable data protection laws, you have the right to:

  • Access your personal data and receive a copy

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, subject to legal or contractual restrictions

  • Object to or restrict certain processing activities

  • Withdraw consent at any time (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

To exercise these rights or if you have any questions regarding your personal data, please contact:

Kim Beard
Email: kbequestrianservices@gmail.com

Cookies
Our website uses cookies to improve your experience. You can manage your cookie preferences through the cookie banner or your browser settings.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

Effective Date: July 30th 2025